Four States Small Business Blog

Case Study: Building Customer Confidence with Your Website

Posted by Jason Dittmer on August 8, 2023 at 7:49 AM
The website for your business is the primary marketing material you can leverage to build customer confidence in your company. Think about it like this: your website's landing page is like the resume for your business. It should be clear, concise and highlight the unique attributes of your business to build credibility with your audience. This week, we'll demonstrate how you can do this with samples from a recent web development project for   Superior Roofing & Construction LLC.

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Topics: Website Design

What's the Difference Between Marketing Strategy and Tactics?

Posted by Jeannette Royle on July 25, 2023 at 7:00 AM
Marketing is pivotal to driving success and growth in the constantly changing business environment. When done well, it is a powerful engine that can propel your brand forward, enabling you to reach your target audiences and achieve your goals. However, within marketing, two essential components often need clarification: strategy and tactics. While these terms are used interchangeably, they represent distinct elements of the marketing process. In this blog, we will explore marketing strategy and tactics and how they relate, shedding light on how they are different yet work together.  

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Topics: Marketing Strategy, Digital Marketing, Advertising, Branding

Time to Rebrand? | 4 Branding Pitfalls to Avoid

Posted by Jeannette Royle on July 18, 2023 at 7:00 AM
Branding is one of the most powerful components of a growing business. But merely having a brand does not automatically guarantee success. Sometimes, a business's brand identity can even hold them back. In this blog, we'll investigate common branding pitfalls that signal when it's time to rebrand your business.
 

Four Common Branding Pitfalls

Most branding problems fall into a few basic categories; some are easier to fix than others. The solutions can range from minor changes to a complete rebranding process. 

1. Branding Message Sends Mixed Signals

Often companies' branding messages try to do too much at a time. Instead of a concise message reinforcing the biggest advantage of the business, the company attempts to enumerate all the ways the company is great. This can overwhelm an audience, be confusing, and may appear disingenuous. After all, it's unlikely that a company can simultaneously have the most advanced services, lowest prices, best customer service, and fastest completion times. Even if a company so outmatches its direct competition that all these are true, it's still best to identify the biggest priority for your potential customers and hone your branding message around that advantage.

2. Brand Does Not Resonate with Intended Audience

Sometimes businesses misidentify their potential customers' major priorities, which leads to a branding message that doesn't resonate. For instance, a kitchen remodeling business finds that they excel in a couple of ways: building code compliance and partnership with a popular kitchen designer. While building code compliance is essential to good business and customer satisfaction, making their main branding message around it may not address the top priorities of your audience. Instead, the company should craft its main message around award-winning kitchen designs. There is plenty of time to address training, certifications, and code compliance in marketing materials, but it shouldn't be the main branding focus.

3. Brand Does Not Align with Business Goals

Good marketing practice is dividing your potential customer base into multiple audiences. There are times when each audience will have the same priorities, in which case a company's branding message can equally resonate with all audiences. In other cases, each set of potential customers' preferences differ. In these circumstances, crafting a primary branding message that speaks to the most important audience for the business's goals is essential. Typically, this will be the largest audience, the one the company is best equipped to serve, or the one that offers the highest marketing return on investment. A business that fails to speak to its most important audiences will waste marketing money and stunt its growth.
 

4. Branding Is Overly Complicated

The final common branding pitfall is crafting an overly complicated message. A business can identify its most important competitive advantage to its audience but fail to make a connection with its potential customers. In these cases, the disconnect often comes down to phrasing. For example, the business' branding message may use jargon or acronyms that are not generally understood by the audience. Companies in this situation do not necessarily need to start from the beginning. It may be enough to explore better ways of communicating the brand message.

Does Your Business Fall Into One of These Branding Pitfalls?

Each of the brand messaging problems is a common occurrence. If it's time for your business to chart a new course for branding, or you need some help honing your branding into a more concise and resonant message, we are ready to help your business achieve those goals. Your company's potential is waiting to be tapped into, and we look forward to helping you on your journey. If you're ready to talk with a Zimmer Marketing branding consultant, please get in touch with us today!

Contact Zimmer Marketing
 
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Topics: Branding

4 Steps for Creating a Compelling Value Proposition for Your Business

Posted by Brett James on July 11, 2023 at 7:30 AM
In today's competitive marketplace, your businesses must have a clear and compelling value proposition that sets you apart from competition. A value proposition defines the unique benefits that your company offers to potential customers, and it plays a significant role in attracting and retaining customers. This week, we will discuss five essential steps to help you create a compelling value proposition for your business.

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Topics: Marketing Strategy, Branding

4 Tips to Help You Choose the Right Marketing Channels for Your Business

Posted by Pam Larimore on June 27, 2023 at 7:00 AM
As a small business, finding an effective mix of marketing channels is essential to increase your ROI and ensure steady growth for your business. But with an increasing number of available marketing channels every day, especially in the digital space, narrowing down your options and finding the best fit for your company can be difficult. With that in mind, let's look at some helpful tips for finding your ideal marketing channels.

1. Identify Your Marketing Audience

Your first step when planning for any upcoming marketing campaign should be identifying at least one target audience. Doing so will immediately help you eliminate any marketing channel with little reach to your audience or audiences. If you come up with more than one audience segment you would like to market to, you should rank the importance of each listed segment. That way, you can apply limited resources where they will be most effective.

2. Plan for the Buyer's Journey

Individuals that may purchase a product or service from you always occupy a point on a conceptual model called 'the buyer's journey.' Buyers move from the awareness stage through the consideration stage, and finally to the decision stage, where they will decide whether to give you their business. The most successful marketing campaigns reach a person while they are in each step of the journey. For instance, a broad-reach marketing channel such as radio is particularly useful for reaching people in the awareness phase. On the other hand, running ads in a search engine can be ideal for the consideration and decision phases. Choosing the right marketing channels will depend on selecting channels that blend well in an integrated marketing approach.

3. Set Clear Campaign Objectives

Not all marketing campaigns have to culminate in the immediate purchase of one of your products or services. It's important to clearly define your campaign objectives, such as increasing brand awareness, generating leads, driving sales, or enhancing customer engagement. For instance, your primary objective could be building your mailing list so you have an already interested audience segment you can target in future marketing campaigns. 

4. Consider Your Budget

Budget is one of the most essential considerations when deciding on a mix of marketing channels. Opting for marketing channels that you can't allocate enough financial resources to run effectively could be a complete waste. Likewise, your budget may be stretched too thin if you choose too many channels. It's best to opt for a couple of channels that support each other and provide each with ample funding. 
 

Putting It All Together

The ideal marketing mix for your business will reach your market audience at various points in the buyer's journey, satisfies your campaign objectives, and fits your budget. If any of your chosen marketing channels don't align with the above considerations, you should go back to the drawing board and review some other options. Of course, getting some professional support when planning integrated marketing campaigns can also be helpful. If you would like help with your campaign, we invite you to get in touch with one of our marketing consultants.

Contact Zimmer Marketing
 
 
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Topics: Integrated Marketing, Marketing Strategy, Marketing ROI, Digital Marketing, Advertising, Branding

The Status of Print Media Advertising in 2023

Posted by Brett James on June 20, 2023 at 7:00 AM
Advertising in print media has long been an important marketing channel for American businesses of all sizes. But this has been especially true for smaller, local businesses. The access to local audiences plugged into their communities that local newspapers offer is an excellent opportunity for affordable advertising. But with the rise of digital publications, what is the status of print media, and what are some advertising alternatives? In today's blog, we will look at the condition of print media in America and offer some advertising alternatives to diversify your marketing budget and secure your business's growth into the future. 

Print Media in 2023

For companies that have depended on print advertising in local newspapers and magazines, there is good news and bad news. Let's start with the good: The downfall of print media in the United States has not been as precipitous as the worst predictors have warned. That brings us to the bad news. The trend of declining print media, and by extension, advertising opportunities, continues.   "Total estimated weekday circulation of U.S. daily newspapers was 55.8 million in 2000 and dropped to 24.2 million by 2020,"  according to the U.S. Census Bureau. 

While the around 20 million people still receiving newspapers can still be reached with newspaper advertising, the last two decades have nonetheless seen the national audience shrink by half. Those with access to stable internet connections, and especially those with smartphones, prefer receiving news and entertainment via various forms of digital media. The remaining audience for traditional print media tends to be older, more rural, and more involved in their local community.

Diversify Your Marketing Media

Depending on the demographics of the audience you are trying to reach with your advertising, print media may still be an important part of your marketing plan. However, print advertising cannot reach anywhere near as many readers as it used to. Now is the time to add in other marketing media to grow the reach of your branding message.
 

Advertising Alternatives to Print Media

There are many alternatives to traditional print advertising that we could talk about. But for the sake of simplicity, we'll cover four options that can help you enhance your marketing mix in light of the decline in print media.

Radio Advertising

Radio stands out as a particularly good alternative for businesses that historically depend on local print advertising. Production and advertising costs are low compared to other media, and it reaches regional audiences with the added benefit of audience segmentation based on station formats. Radio continues to boast high numbers of listeners. 

Digital Display Ads

Digital Display Ads can be shown across hundreds of websites while only appearing in front of people matching the characteristics you've identified in your target audience. This is often a useful option if you're trying to reach people getting their news online, whom you may have once reached with newspaper advertising.

Organic Search Strategy

An organic search strategy focuses on ranking your business website high in search engines for keywords relevant to your products and services. Typically this is done with regular topical blogging designed to serve the needs of your audience members. Time is key with this marketing method, as building up your website's competitiveness can take a while. But it is well worth the wait for those businesses that stick with it. 

Search Engine Marketing

Search Engine Marketing is like the 'fast version' of an organic search strategy and is often abbreviated as "SEM." With this method, you pay search engines to run ads on your strategic keywords. It is more expensive than organic, but you can begin driving traffic to your website immediately. Businesses with many competitors often use SEM when an organic strategy would be more difficult and time-consuming. 

Revamp Your Marketing Strategy

If you're interested in exploring other marketing options to reduce reliance on print advertising, please reach out to a marketing consultant at Zimmer Marketing. We've helped dozens of local businesses create marketing and branding plans to accelerate growth and secure market share. We would love to help your business, too!

Contact Zimmer Marketing
 
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Topics: Integrated Marketing, Radio Advertising, Marketing Strategy, Marketing ROI, Digital Marketing, Advertising

Zimmer Marketing Brings Home 5 First Place Wins at 2023 MBA Awards

Posted by Mark Zimmer on June 13, 2023 at 7:00 AM
Zimmer Marketing had an excellent year at the 2023 Missouri Broadcasting Association Awards, held June 3-4 in Osage Beach. Combined, Zimmer Marketing's radio stations earned five first place wins and two certificates of merit, including two complete category sweeps! Here's how we performed in the following categories:

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Topics: Radio Advertising, Joplin Market, Advertising Creative, Team Zimmer, Advertising, Company Culture

Why Local Marketing with Radio Works

Posted by Jeannette Royle on June 6, 2023 at 7:00 AM
In today's fast-paced digital era, businesses constantly explore various marketing channels to connect with their target audience. While the rise of social media and online advertising has been significant, a timeless medium continues to hold its ground: radio. Utilized by businesses of all sizes, radio has proven especially beneficial for smaller, more local companies. In this blog, we'll examine why radio is an effective and valuable medium for businesses aiming to connect with their local audience.

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Topics: Radio Advertising

Why You Should Embrace Mobile-First Web Design

Posted by Jason Dittmer on May 23, 2023 at 7:00 AM
A decade ago, many websites were viewed from laptop or desktop computers. But as the smartphone became more popular, web designers began seeing the need for mobile-friendly versions of their websites. Today the transition to a smartphone-dominated internet is complete. The websites Zimmer Marketing hosts receive about 90% mobile visits. That means rather than creating mobile versions of a website designed with desktop users in mind, it is now essential to prioritize smartphone users with mobile-first web design. This week, we'll discuss the best reasons for embracing mobile-first web design. 

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Topics: Website Design

Why Storytelling Is So Powerful in Marketing

Posted by Jeannette Royle on May 16, 2023 at 7:00 AM
In today's fast-paced digital world, businesses constantly search for ways to connect with their target audience and stand out. One powerful way to achieve this is through storytelling. Storytelling has been a fundamental part of human communication since the dawn of time. It is an incredibly effective way to convey a message, create emotional connections, and inspire action. For these reasons, it's also one of the central tenants of the marketing system we recommend here at Zimmer Marketing:   Brandsformation. In this blog, we will explore why storytelling is so important in marketing and how it can be used to help businesses succeed.
 

Storytelling Builds Relationships

Storytelling helps you to create a personal connection with your audience. By sharing stories about your brand, your team, or your customers, you can help your audience to understand who you are, what you stand for, and why they should choose you over your competitors. When you tell a story, you invite your audience to become part of your narrative, see things from your perspective, and empathize with your experiences. This can be a powerful way to build trust and credibility and create an emotional bond with your audience.

Storytelling Answers "Why?"

As humans, we understand our lives in terms of progression and presume that things happen because of the forces of cause and effect. We think in terms of narrative. As a business owner, your marketing success depends on your ability to position your brand in terms of a story. And your story must answer for your potential customers why they should buy your product or services. Vehicle manufacturers do this excellently when they show their products enabling the lives people want to live. Why would you buy this car? Because it will get you where you already know you want to go, to your next ski trip, business deal, or family wedding. The product must make sense in the story you tell.
 

Storytelling Simplifies the Complex

By telling stories, you can help to make complex ideas or products more accessible and relatable. Presenting information in a narrative format can help your audience understand and remember key points more easily. This can be especially useful if your business sells technical or complex products or services. By telling stories illustrating how your products or services have helped real people in real situations, you can help your audience see the value in what you offer.
 

Storytelling Differentiates Your Brand

Creating a compelling story that succinctly describes your business can help to differentiate your brand from your competitors. It can take a lot of work in a crowded marketplace to stand out and capture your audience's attention. By telling unique, memorable, and emotionally resonant stories, you can create a point of difference that sets your brand apart. Whether you are sharing stories about your brand's history, your team's values, or your customers' experiences, the key is to find a way to connect with your audience on a deeper level.

Start Your BrandsFormation

For small, local businesses, there is no more effective way to establish your company as a growing and recognizable local brand than to follow the BrandsFormation system. BrandsFormation has helped dozens of businesses in the Joplin area find their unique and compelling stories and tell them impactfully, staking their claim to growing market share in their industries.

Get in Touch with a Marketing Consultant
 
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Topics: BrandsFormation, Branding